Build your career.
Make a difference.

At PIR, we’re dedicated to making mission-driven
organizations successful online. Find out more about
what we do and discover what it’s like to be a part of our global team.

PIR is Different

Other employers may tell you they are different and a great place to work. At PIR, our employees will tell you.

It can be difficult to explain how great it is to work at PIR but that won’t stop us from trying! Read on to find out more about us, and why your talents and experience could be a perfect match with our amazing team.

PIR’s Core Values

Person in a suit and mask standing and clapping at a conference with an ICANN Policy Forum sign in the background.

Bold Stewardship

Entrusted by millions to operate in the public interest, we take our responsibility seriously. We thoughtfully consider the impact of our actions and work in deliberate pursuit of our mission.

A group of people, including a person dressed as Ronald McDonald, pose for a photo outside a house. Most are wearing blue shirts and name tags.

Unwavering Integrity

Passionate about integrity, we refuse to compromise our ethical standards for the sake of expediency, popularity, or profitability. As a force for good, we will do nothing to undermine the trust the online world places in us.

Relentless Commitment

Persistent and purposeful in our efforts, we strive to do it right, and do it well. We recognize that there is always opportunity for improvement and growth, and we continually strive to do so.

Two individuals, one presenting an award to the other, stand at a podium labeled ".ORG Impact Awards." The recipient is smiling while receiving the award.

Honoring People

Appreciating the value of the person behind the business card, we believe each employee, customer, vendor, partner, and stakeholder is a whole person, and is to be respected and valued as such.

PIR Benefits: Investing in Our People

At PIR, you are more than just an employee. We know and honor this. PIR views each employee as a whole person with life that extends beyond the workday. PIR employees are valued not just for what they can do, but for who they are. And we invest in what you could be with support to help you meet your work and personal goals. Examples of benefits offered in 2024 to employees based out of PIR’s headquarters include:

WORK/LIFE BALANCE
  • Paid Vacation, Holidays (including office closure in summer and winter)
  • Sick/Caregiver Leave
  • Religious and Cultural Leave
  • Paid Parental & Bonding leave
  • Hybrid work environment
  • Flexible work schedule
HEALTH & WELLNESS
  • Medical/Dental/Vision for employees and dependents
  • Employer Assistance Program
  • Healthcare Advocacy
  • Fitness and Wellness Program
  • Onsite Fitness Center
FINANCIAL & PLANNING
  • 401k –15% employer contribution
  • Health Savings Account (HSA) with employer contribution
  • Flexible Savings Account for dependent care
  • Life/AD&D insurance
  • Short/long-term disability
  • Optional life and disability insurance for employee, spouse and/or child
  • Will preparation
PERSONAL & PROFESSIONAL DEVELOPMENT
  • Tuition reimbursement
  • Career development
    professional learning opportunities (online and in-person)
  • Professional coaching
  • Mentor program
  • Lunch and Learn programs
  • Health and Safety trainings
PURPOSE & GIVING BACK
  • Charitable Giving Program & opportunities with employer match
  • Paid volunteer leave – 40 hours annually
  • DEI commitment – programs and initiatives
  • Green & sustainability initiatives & volunteer opportunities

Open Opportunities

Computer Support Technician

    The Computer Support Technician is primarily responsible for troubleshooting and resolving assigned technical issues.

    PIR Employee Perspectives

    One of the best ways to learn about the PIR experience is to hear from those who are at the very core of it. Find out what our team members shared in an anonymous survey and what they think about life at PIR.

    Purpose

    “[PIR] is mission-driven and purpose-oriented. The company provides amazing flexibility, takes and incorporates feedback, and provides transparency.”

    Work/Life Balance

    “PIR has given me the ability to be a fully present working parent. I talk about my job and whoever is listening says “wait, that sounds amazing, are you guys hiring?” The flexibility with work/life balance is unmatched and is a necessity for a parent and PIR provides all the benefits (time off, remote work, etc.) so that I can care for my family, contribute financially, and further my professional development.”

    Serving the Community

    “I have never worked in a place where the feeling of working together to better serve our community was so genuine. Whether it be our community of customers or the community where we work. Our charitable giving and volunteerism is strongly encouraged.”

    Honoring People

    “We have a really strong culture of honoring people which is demonstrated in how we interact with each on both a personal and professional level.”

    Great Place to Work

    “Our work culture is made up of the smartest, dedicated, and delightful people to work with. Everyone is supportive and most of us love to engage and connect. Our in-office days are collaborative and the hybrid work week is a balance that I am personally so grateful for. Our benefits are fantastic from our 401k to our available vacation days. PIR is really a great place to work.”

    Feeling Involved

    “PIR listens to its employees more than any organization I’ve worked for. There is absolutely a focus on seeing individuals as “whole people”, with families and interests and obligations outside of work, and PIR respects that. Leadership is extremely transparent and seeks input from everyone. People genuinely care about others and the work we do.”
    98%
    of employees at Public Interest Registry say it is a great place to work
    Compared to 57% at a typical U.S. – based company

    2024 Employee Survey Results

    We care about how our employees feel and want to hear from them. One of the best ways to gather that sentiment is by offering trusted, anonymous ways to provide feedback. Read the results from the 2024 Best Places to Work Survey and see some highlights below.

    100%
    Feel good about the ways we contribute to the community.
    98%
    Feel they are treated fairly regardless of their race/gender/sexual orientation.
    98%
    Feel proud to tell others they work here.
    96%
    Feel management delivers on its promises.
    Great Place to Work Survey, 2024

    PIR Recognition

    Over the past several years, PIR has been recognized a number of times for its excellent culture and workplace. More importantly, we are proud that the recognition is based entirely on what current employees say about their experience working at PIR.

    Need More Information?

    Please don’t hesitate to contact us.

    © 2024 PIR. ALL RIGHTS RESERVED
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